Export Compliance & Operational Risk Lead

Operational Excellence · Remote, remote
Department Operational Excellence
Employment Type Permanent
Minimum Experience Experienced

We are looking for Tigers

Be our Export Compliance & Operational Risk Lead! 

Do you want to join the fastest-growing cross border eCommerce company in LATAM, develop the business and increase your experience in compliance and risk management?

This job opportunity is for you! We are looking for an experienced Compliance and Operational Risk Leader who is motivated by defining and executing our company Compliance Program using various tools and methodologies focused on internal policy compliances, risk mitigation and contract execution that brings his/her passion and new ideas to improve the function, and that wants to contribute to the company’s next growth stage.



Maintaining Tiendamia Global Trade Compliance Management System and integrating it into the culture of the company, drive the adoption of controls and recordkeeping, initiate and drive changes with Managers across Operations and various teams, be viewed as the Compliance & Risk Subject Matter Expert focused on delivering value and innovation to build maximum efficiency and operational excellence.


Main responsibilities

  • Compliance Program: Implement and maintain Tiendamia Global Trade Compliance Program.
  • Training: Manage the annual compliance training plan and carry out training activities, encourage behaviors that integrate compliance values into business practices and continuously reinforce to all staff personal responsibility for compliance.
  • Risk Assessments: Carry out regulatory risk reviews, flag compliance risks in the day-to-day operations, agree on mitigation plans and monitor their implementation.
  • Documentation: Ensure that operational processes are documented and comply with regulatory requirements.
  • Audits and Revisions: Plan and carry out audits to verify compliance with the established requirements, regulations and recordkeeping and elaborate respective reports.
  • Management Findings: Manage the findings and non-conformities that are presented in the Global Trade Compliance management system and help to conduct investigation in case of deviations.
  • Projects: Act as Project Manager in the implementation of regulations related to export compliance and lead initiatives designed to meet regulatory requirements.


Required skills

  • 3+ years experience in compliance leadership or experience developed in similar positions.
  • Confident communicator, strong organizational skills, and strong time management skills.
  • Experience in risk management, project and change management, controlling, planning or strategic consulting.
  • Experience in company-wide process improvements and training facilitation, but also the ability to drive changes by adopting new types of stakeholders and technology.
  • Outstanding risk-based decision making and issue resolution skills.
  • Ability to clearly articulate rationale for Compliance at an overall program level or for tactical day to day decisions.
  • Proven prior experience leading audits, both internal and external, regulatory and non-regulatory.
  • Hands-on-mentality and ability to translate compliance requirements into pragmatic, business-oriented solutions.
  • Advanced level of English.


Desired qualifications

  • Comfortable with technology and experience in tools & databases.

Thank You

Your application was submitted successfully.

  • Location
    Remote, remote
  • Department
    Operational Excellence
  • Employment Type
  • Minimum Experience